Shipping Policy

Last updated October 16, 2026. IGNIVARO™ / ignivaro.store.

Availability and destinations

We ship to destinations and use delivery services that are available for the items in your checkout. International service and certain lighter-related products may be restricted by carrier or destination. We will contact you if we cannot lawfully or safely dispatch an order.

Rates

The shipping options and prices presented at checkout before payment are authoritative for your order. Some destinations may qualify for free economy shipping; express and other international options can incur charges. Rates depend on your location, basket and shipping method.

Processing and delivery estimates

Fulfillment includes order verification, preparation, packing and dispatch. Timing depends on item availability, personalization, destination, holidays, customs and the carrier. Dates shown during checkout are estimates unless explicitly confirmed as guarantees. We will honor delivery obligations required by applicable consumer law.

Tracking

When a parcel has tracking, shipping messages will normally include a carrier tracking link. The order-status page can be accessed through the secure link in the confirmation email or your customer account. See Track Your Order. Tracking events may take time to appear after the label is created.

Lighter transport compliance

Lighters are shipped without fuel or oil. Flint or spare parts should not be assumed included unless the product description says otherwise. Some designs or routes may require additional carrier handling or may be unavailable.

Import charges

Import VAT, customs duties and processing charges may be due for cross-border shipments unless checkout explicitly indicates they are prepaid. The customer is generally responsible for disclosed destination import fees, as permitted by law. Customs review can add delay.

Address errors and delivery issues

Check your delivery address before placing an order. Contact contact@ignivaro.store immediately if you identify a mistake; updates might be impossible after dispatch. If a parcel is delayed, reported delivered but missing, or damaged, contact our team and we will investigate with the carrier and respect your statutory delivery rights.